Contact MaxForce

We're here to help. Response within 1-2 business days.

Customer Support

For questions about your order, our product, refunds, or anything else, please reach out to our support team:

What to Include in Your Message

To help us assist you faster, please include:

Your full name (as it appears on your order)
Your order number (from your confirmation email)
The email address used to place the order
A clear description of your question or request

Response Times

Our support team typically responds within 1–2 business days. Response times may be longer during holidays or peak periods. We appreciate your patience.

Refund Requests

To request a refund under our 60-day guarantee, please review our full Refund Policy and then email us with your order details.

Shipping Inquiries

For order status and delivery questions, please check your order confirmation email for tracking information. If you have not received tracking within 3 business days of your order, email us with your order number.

Product Questions

Common product questions are answered in our Frequently Asked Questions. If your question is not covered there, we are happy to answer by email.

Media & Partnership Inquiries

For press, wholesale, or partnership inquiries, please email us with a clear description of your inquiry in the subject line.

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (excluding US federal holidays). Emails sent outside business hours are answered on the next business day.